“Documentation has never been on most physicians’ lists of the rewarding
aspects of medicine. The BCE Program has given our physician leaders the tools
necessary to help their colleagues improve accuracy, appropriateness and clarity in their
documentation. It’s allowed the physicians themselves to raise the bar substantially
in a relatively painless way.”
Ed Racht, M.D.
Vice President of Medical Affairs
Chief Medical Officer
Piedmont Newnan Hospital
"I have been working with BCE for almost a year-and-a-half as a coding coach and first
and foremost it has made me a better documenter. I have seen first-hand that physicians, especially
surgeons, are actually thinking about their patients co-morbidities and documenting them. BCE
has brought to the forefront the importance of proper documentation. Compliance and medical
staff education is improving everyday."
Randy Daniell, M.D.
Physician Coach
Hendrick Health System
Hendrick, Texas
“Evangelical Community Hospital in Lewisburg, PA is a 135-bed, rural community hospital
with a relationship with BCE Technology since 2005. During that time, a physician-led
documentation and coaching team and process was established. Medical and ancillary staff
education
was facilitated. Our performance on publicly-reported measures improved and
our case mix index increased from 1.21 to
1.45 greatly due
to improved documentation of the care we had been providing. We have been pleased with the
accessibility of Dr. Weinman and his colleagues and highly recommend them.”
J. L .Ginsburg, MD , MMM, CPE
Vice President Medical Affairs
Evangelical Community Hospital
“Hamot has worked with BCE Technology for five years. At the
start of the process, the physician-to-physician relationship provided an immediate advantage
to the process. Physicians and Coaches were quickly engaged and could relate well to the compliance
and coaching notes utilized by the system. Dialogue between physicians and coders has been
the best at Hamot in over twenty years. The system has truly benefited Hamot and resulted
in appropriate payments for the hard work put forth by the physicians, nurses and caregivers
throughout the Hamot organization. We applaud BCE and their approach and would not hesitate
to recommend their system to other providers.”
Steve Danch
SVP and CFO
Hamot Health Foundation
“We at Scott and White have been working with Herb Weinman's team for a year
and by teaching physicians to document accurately have seen our quality indicators improve. His
method of using physician coaches looking at concurrent documentation works to improve the
way physicians communicate their patient's conditions in the chart. We have been very pleased
with BCE's program.”
Robert W. Pryor, M.D.,M.B.A.
FAAP, FCCM, FCCP
Chief Operating Officer, and
Chief Medical Officer
Scott and White Healthcare System
"Our relationship with BCE, while financially beneficial, has, more importantly, drawn
us closer to our medical staff. The coaching philosophy is educational and collaborative. The
HIM and Case Management staffs have true partners in the physician coaches as well. All
these aspects make the financial side sustainable rather than just being a one-time deal."
John Miles
VP Finance
Piedmont Fayette Hospital
